Shipping

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We are a family-run online retailer based in The Netherlands, serving customers in select EU member states and the United Kingdom.

In a growing number of EU nations, Extended Producer Responsibility laws are being introduced or tightened. Consequently, even for a single shipment, compliance with a specific country's recycling and packaging legislation has become imperative.
For those countries where we feel we can’t comply with mandatory recycling laws, we regrettably have decided to cease our services.

So, besides our home market The Netherlands, we are happy to be of service to customers from the following countries:

Belgium
Czech Republic
Danmark
France
Germany
Ireland
Italy
United Kingdom

Orders from Belgium and Deutschland

To have your order shipped to Belgium or Germany, we charge a shipping fee contribution of € 4,95.

Shipping will standardly be handled by DHL, DPD or PostNL.

Shipments can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch), will only be offered at the delivery address (not at neighbours) and require a signature on delivery to confirm receipt. When you are not at home, the driver will leave a notification behind and will try again the next working day or deliver your parcel at a nearby DPD/ DHL pick-up point. In the latter case, a notification will be left in your mailbox.

For Germany: we are LUCID registered and our dual system partner Der Grüne Punkt handles our packaging and recycling obligations according to German legislation.

Shipping to Belgium and Germany, in general, takes 3-4 working days after dispatch.

Note: if you pay with PayPal, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.

Please take a moment to see which conditions apply if you wish to return your order after delivery. Return/ Exchange

United Kingdom

Customers from the United Kingdom will be charged a financial contribution for shipping of € 9,95. For more information about shipping to your country: UK Shipping.

Orders from Danmark, France and Italy

To have your order shipped, we require a shipping fee of € 7,95.

DPD or DHL will handle shipping, can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch) and requires a signature on delivery to confirm receipt. When you are not in when your order is delivered, the driver will try again the next working day or deliver your parcel at a nearby DPD/ DHL pick-up point. In the latter case, a notification will be left in your mailbox.

For France: CITEO handles our obligation environnementale concernant nos emballages according to French legislation and we are a declarant member of Eco TLC-Refashion.
Numéro d'identifiant de l'ADEME: FR365601_01WHRS

Delivery can be expected within 4-6 working days after dispatch.

Note: In the case of PayPal payment, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.

Please take a moment to see which conditions apply if you wish to return your order after delivery. Return/ Exchange

Orders from the Czech Republic and Ireland

Customers from these countries will be charged a financial contribution for shipping of € 14,95:

DPD or DHL will handle shipping, can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch) and require a signature on delivery to confirm receipt. When you are not in when your order is delivered, the driver will try again the next working day or deliver your parcel at a nearby DPD/ DHL pick-up point. In the latter case, a notification will be left in your mailbox.

Depending on your country of residence, delivery can be expected within 5-10 working days after dispatch.

Note: In the case of PayPal payment, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.

Please take a moment to see which conditions apply if you wish to return your order after delivery. Return/ Exchange