About Us

Outdoorbrands.nl is a 100% online store offering high-quality, sustainable outdoor clothing. Founded in 2011 and based in Leusden, The Netherlands, we cater to anyone who loves the outdoors and wants to stay comfortable, no matter the weather. The brands we carry focus on functional quality and comfort, with production and logistics processes that are as sustainable as possible.

As an online retailer, we operate 24/7 through our webshop, where you can explore our carefully curated collection at any time. Our business operations and choice of brands are guided by key principles that we’re proud to share with you.

Note: please check Article 2 of the Terms & Conditions section for our legal identity.

1. Outdoor Brands

Outdoor apparel should not only be stylish, functional, and comfortable but also ethically produced. We believe it's crucial that the clothing we offer is made with respect for people, nature, and the environment. That's why we focus on brands that prioritize the use of natural, durable materials and eco-friendly production methods. We ensure that these products are created without the use of child labor, under safe and hygienic working conditions, and with full respect for human rights—meaning no exploitation or discrimination. Additionally, animal welfare is a key consideration in the production of the apparel we sell.

2. Pre-ordering and Stock Inventory

The items available for purchase in our webshop are supplied to Outdoorbrands by our trusted brands and stocked in our inventory. We do not engage in dropshipping, where products are shipped directly from the manufacturer's warehouse to the consumer. This means that the items you order were pre-ordered by us 6-9 months in advance. This approach allows us to ensure we can dispatch within 1 working day so our courier service providers can deliver quickly. Typically within 1-2 business days after dispatch in the Netherlands, 1-3 working days in Belgium, 2-3 working days in Germany etc. We can guarantee the availability of products, and closely monitor the shipping process. As a customer, you can trust that when you place an order, your items will be delivered promptly.

3. Reliability

Firstly, we offer top-quality outdoor clothing that meets all functional requirements and is built to last while maintaining its quality over time. All brands we carry offer generous warranty policies, ensuring coverage if an item doesn't meet technical standards.

Reliability is key to us, and that’s why we invest significant time and energy in presenting our products in our shop as accurately as possible. We ensure clear descriptions and realistic images so that you have a clear understanding of what you're purchasing. This attention to detail helps prevent any unpleasant surprises when your order arrives.

Reliability also means you can shop with confidence. That's why we partner with CM.com/DocData Payments BV for online payment processing. They are licensed and regulated by the Dutch Central Bank, ensuring that your transactions are handled securely. Additionally, they meet the highest security standards required by major credit card companies like Visa and MasterCard, ensuring your payments are always safe and secure.

And finally, since 2011, Outdoorbrands has been a certified member of the Dutch Thuiswinkel Organization (Thuiswinkel Waarborg), a partner of Ecommerce Europe. This certification is renewed annually and involves a thorough review by a legal expert from ICT-Recht to ensure our webshop complies with the latest distance selling regulations. Additionally, our website must pass a mandatory security scan to confirm its protection against potential threats.

Membership in Thuiswinkel Waarborg also means that we adhere to the binding decisions of the Thuiswinkel Organization’s dispute resolution committee, ensuring any customer disputes are resolved fairly. We believe this certification offers the best assurance for our consumers that they are purchasing from a reliable webshop.

4. Satisfied customers

When you’re satisfied, we’ve done a good job. We want you to feel good about Outdoorbrands, about what we stand for and of course about the items you bought.

5. Freedom of choice for our customers

We offer a variety of brands and products, but also a choice in the manner of payment and delivery. We know our customers find this important and that they value this freedom of choice.