Shipping

We accept orders from customers in most EU member countries and from customers in the United Kingdom.

As each country imposes their legal recycling obligations nowadays, for us as a small online retailer it is hard to comply. So if your country of residence is not listed, this is because we can’t fulfil the legal packaging and recycling obligations in your country.

Orders from Belgium and Deutschland

To have your order shipped to Belgium or Germany, we charge a shipping fee contribution of € 4,95.

Shipping will standardly be handled by DHL, DPD or PostNL. 

Shipments can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch), will only be offered at the delivery address (not at neighbours) and require a signature on delivery to confirm receipt. When you are not at home, the driver will leave a notification behind and will try again the next working day or deliver your parcel at a nearby DPD/ DHL pick-up point. In the latter case, a notification will be left in your mailbox.

For Germany: we are LUCID registered and have a dual system agreement with Der Grüne Punkt.

Shipping to Belgium and Germany, in general, takes 3-4 working days after dispatch.

Note: if you pay with PayPal, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.

Please take a moment to see which conditions apply if you wish to return your order after delivery. Return/ Exchange

United Kingdom

Customers from the United Kingdom will be charged a financial contribution for shipping of € 9,95. For more information about shipping to your country:   UK Shipping.

Orders from EU-Zone 1 countries

To have your order shipped to one of the countries listed below, we require a shipping fee of € 7,95:

• Danmark (excl. Faroe Islands/ Greenland)
• Italia
• Luxembourg
• Österreich (Austria)
• Polska (Poland)

Shipping will be handled by DPD or DHL, can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch) and requires a signature on delivery to confirm receipt. When you are not in at the time your order is delivered, the driver will try again the next working day or deliver your parcel at a nearby DPD/ DHL pick-up point. In the latter case, a notification will be left in your mailbox.

Delivery can be expected within 4-8 working days after dispatch, depending on your country of residence.

Note: In the case of PayPal payment, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.

Please take a moment to see which conditions apply if you wish to return your order after delivery. Return/ Exchange

Orders from EU-Zone 2 countries

Customers from the following countries will be charged a financial contribution for shipping of € 12,95:

• Česká republika (Czech Republic)
• Ireland
• Portugal (excl Atlantic Ocean islands)
• Slovenija (Slovenia)
• Slovenská republika (Slovakia)
• Sverige (Sweden)

DPD or DHL will handle shipping, can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch) and require a signature on delivery to confirm receipt. When you are not in at the time your order is delivered, the driver will try again the next working day or deliver your parcel at a nearby DPD/ DHL pick-up point. In the latter case, a notification will be left in your mailbox.

Depending on your country of residence, delivery can be expected within 5-10 working days after dispatch.

Note: In the case of PayPal payment, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.

Please take a moment to see which conditions apply if you wish to return your order after delivery. Return/ Exchange

Orders from EU-Zone 3 countries

Customers from the following countries will be charged a financial contribution for shipping of € 15,95:

• Eesti (Estonia)
• Greece
• Hrvatska (Croatia)
• Latvija (Latvia)
• Lietuva (Lithuania)
• Slovenija (Slovenia)

DPD or DHL will handle shipping, can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch) and require a signature on delivery to confirm receipt. When you are not in at the time your order is delivered, the driver will try again the next working day or deliver your parcel at a nearby DPD/ DHL pick-up point. In the latter case, a notification will be left in your mailbox.

Delivery is normally within 6-10 working days after dispatch, depending on your country of residence.

Note: In the case of PayPal payment, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.

Please take a moment to see which conditions apply if you wish to return your order after delivery. Return/ Exchange

Other countries

At the moment unfortunately we don’t accept orders from other countries - outside the EU single market.