Shipping

We accept orders from customers in all EU-member countries, Canada, Norway, Switzerland and the United Kingdom.

For shipping to the UK, please read the UK-shipping section.

Shipping is based on the rates, terms & conditions of our courier service providers DHL, DPD and the Dutch National Post Organisation - PostNL and their business partners.

Orders from Belgium and Deutschland

To have your order shipped to Belgium or Germany, we require a financial contribution for shipping of € 4,95.

Shipping will standardly be handled by DHL, DPD or PostNL-Eurodis. 

Shipments can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch), will only be offered at the delivery address (not at neighbours) and require a signature on delivery to confirm receipt. When you are not at home, the driver will leave a notification behind and will try again the next working day or deliver your parcel at a nearby DPD/ DHL pick-up point. In the latter case, a notification will be left in your mailbox.

Shipping to Belgium and Germany, in general, takes 3-4 working days after dispatch.

Note: if you pay with PayPal, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.

Please take a moment to see which conditions apply if you wish to return your order after delivery. Return/ Exchange

Orders from EU-Zone 1 countries

To have your order shipped to one of the countries listed below, we require a shipping fee of € 6,95:

• Česká republika (Czech Republic)
• Danmark (excl. Faroe Islands/ Greenland)
• France (incl. Corse, Monaco)
• Italia
• Luxembourg
• Österreich (Austria)
• Sverige (Sweden)

Shipping will be handled by DPD or DHL, can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch) and require a signature on delivery to confirm receipt. When you are not in at the time your order is delivered, the driver will try again the next working day or deliver your parcel at a nearby DPD/ DHL pick-up point. In the latter case, a notification will be left in your mailbox.

Delivery can be expected within 4-6 working days after dispatch, depending on your country of residence.

Note: In the case of PayPal payment, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.

Please take a moment to see which conditions apply if you wish to return your order after delivery. Return/ Exchange

Orders from EU-Zone 2 countries

Customers from the following countries will be charged a financial contribution for shipping of € 11,95:

• España (Spain, excl Atlantic Ocean islands)
• Ireland
• Polska (Poland)
• Portugal (excl Atlantic Ocean islands)
• Slovenská republika (Slovakia)

Shipping will be handled by DPD or DHL, can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch) and require a signature on delivery to confirm receipt. When you are not in at the time your order is delivered, the driver will try again the next working day or deliver your parcel at a nearby DPD/ DHL pick-up point. In the latter case, a notification will be left in your mailbox.

Delivery can be expected within 5-8 working days after dispatch, depending on your country of residence.

Note: In the case of PayPal payment, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.

Please take a moment to see which conditions apply if you wish to return your order after delivery. Return/ Exchange

Orders from EU-Zone 3 countries

Customers from the following countries will be charged a financial contribution for shipping of € 14,95:

• Cyprus
• Eesti (Estonia)
• Hrvatska (Croatia)
• Latvija (Latvia)
• Lietuva (Lithuania)
• Malta
• Slovenija (Slovenia)
• Suomi (Finland)

Shipping will be handled by DPD or DHL, can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch) and require a signature on delivery to confirm receipt. When you are not in at the time your order is delivered, the driver will try again the next working day or deliver your parcel at a nearby DPD/ DHL pick-up point. In the latter case, a notification will be left in your mailbox.

Delivery is normally within 6-10 working days after dispatch, depending on your country of residence.

Note: In the case of PayPal payment, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.

Please take a moment to see which conditions apply if you wish to return your order after delivery. Return/ Exchange

Canada/ Norway/ Switzerland

If you’re from Canada, Norway or Switzerland you won’t be charged VAT. As all our prices are 21% VAT included, you will notice this deduction after you filled out your address detail information with the country of residence at the check-out.

The shipping fee is € 16,50 without VAT. Shipping will be handled by your National Post Organisation, can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch) and requires a signature on delivery to confirm receipt. When you are not in at the time your order is delivered, the driver will try again the next working day or take your parcel to a nearby postal office.

Important: Please note that we can’t accept withdrawals after dispatch as shipments in transit can't be intercepted and customs duties/ import tariffs or VAT (if these apply) in your country are not covered.

Note: In case of PayPal payment, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.