Shipping

Header_Shipping.jpg

 

 

We accept orders from customers in all EU-member countries as well as  Canada,  Norway,  Switzerland, the United Kingdom and the United States.


For shipping to the UK, please read the UK-shipping section.

 

Shipping is based on the rates, terms & conditions of our courier service providers DHL, DPD and the Dutch National Post Organisation - PostNL and their business partners.

 

Orders from Belgium and Deutschland

 

To have your order shipped to Belgium or Germany, we require a financial contribution for shipping of € 4,95.

Shipping will standardly be handled by DHL, DPD or PostNL-Eurodis. 

Shipments can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch), will only be offered at the delivery address (not at neighbours) and require a signature on delivery to confirm receipt. When you are not at home, the driver will leave a notification behind and will try again the next working day or deliver your parcel at a nearby DPD/ DHL pick up point. In the latter case, a notification will be left in your mailbox.

 

Shipping to Belgium, in general, takes 1-2 working days after dispatch and to Deutschland 2-3 working days after dispatch.

 

Note: if you pay with PayPal, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.

Please take a moment to see which conditions apply in case you wish to return your order after delivery. Return/ Exchange

 

Orders from EU-Zone 1 countries

 

To have your order shipped to one of the countries listed below, we require a shipping fee of € 5,95:

  • Česká republika (Czech Republic)
  • Danmark (excl. Faroe Islands/ Greenland)
  • France (incl. Corse, Monaco)
  • Italia
  • Luxembourg
  • Österreich (Austria)
  • Sverige (Sweden)

 

Shipping standard will be handled by DPD or DHL, can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch) and require a signature on delivery to confirm receipt. When you are not in at the time your order is delivered, the driver will try again the next working day or deliver your parcel at a nearby DPD/ DHL pick up point. In the latter case, a notification will be left in your mailbox.

 

Delivery normal within 4-6 working days after dispatch, depending on your country of residence.

Note: In the case of PayPal payment, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.

Please take a moment to see which conditions apply in case you wish to return your order after delivery. Return/ Exchange

 

 

Orders from EU-Zone 2 countries

 

Customers from the following countries will be charged a financial contribution for shipping of € 7,95:

  • España (Spain , excl Atlantic Ocean islands)
  • Ireland
  • Polska (Poland)
  • Portugal (excl Atlantic Ocean islands)
  • Slovenija (Slovenia)
  • Slovenská republika (Slovakia)
  • Suomi (Finland)

Shipping standard will be handled by DPD or DHL, can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch) and require a signature on delivery to confirm receipt. When you are not in at the time your order is delivered, the driver will try again the next working day or deliver your parcel at a nearby DPD/ DHL pick up point. In the latter case, a notification will be left in your mailbox.

 

Delivery normal within 5-8 working days after dispatch, depending on your country of residence.

Note: In the case of PayPal payment, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.

Please take a moment to see which conditions apply in case you wish to return your order after delivery. Return/ Exchange

 

 

Orders from EU-Zone 3 countries

 

Customers from the following countries will be charged a financial contribution for shipping of € 12,95:

  • Cyprus
  • Eesti (Estonia)
  • Hrvatska (Croatia)
  • Latvija (Latvia)
  • Lietuva (Lithuania)
  • Malta

Shipping standard will be handled by DPD or DHL, can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch) and require a signature on delivery to confirm receipt. When you are not in at the time your order is delivered, the driver will try again the next working day or deliver your parcel at a nearby DPD/ DHL pick up point. In the latter case, a notification will be left in your mailbox.

 

Delivery is normal within 6-10 working days after dispatch, depending on your country of residence.

Note: In the case of PayPal payment, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.

Please take a moment to see which conditions apply in case you wish to return your order after delivery. Return/ Exchange

 

 

USA / Canada/ Norway/ Switzerland

 

If you’re from the USA, Canada, Norway or Switzerland you won’t be charged for VAT. As all our prices are 21% VAT included, you will notice this deduction after you filled out your address detail information with the country of residence in the check-out.

 

The shipping fee is € 16,50 without VAT. Shipping will be handled by your National Post Organisation (e.g. USPS, Canada Post etc.), can be tracked while in transit with Track & Trace (will be provided by e-mail to confirm dispatch) and requires a signature on delivery to confirm receipt. When you are not in at the time your order is delivered, the driver will try again the next working day or deliver your parcel to a nearby postal office.

 

Important: Please note that we can’t accept withdrawals after dispatch as shipments in transit can't be intercepted and customs duties/ import tariffs or VAT (if these apply) in your country is not covered.

 

Note: In case of PayPal payment, due to PayPal’s Buyer’s/ Seller’s Protection terms, only the PayPal known address will be accepted for shipping/delivery.